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BusRunnerCrew
Tour crew requests
BusRunner is a request-management app for touring crews and event production teams — track hospitality riders, catering and supplies, and coordinate buses and runners in one shared, real-time list.
Crew log in
Bus 1
Live
BUSRUNNER
TOUR CREW REQUESTS · HOSPITALITY RIDER · RUNNER COORDINATION
BusRunner is a request-management app for touring crews and event production teams. Track hospitality riders, catering and supplies, and coordinate buses and runners in one shared, real-time list.
Tours don’t run all year—and your subscription shouldn’t either.
Build and prepare your project during advance completely free.
Project growing beyond the free plan? No problem. Upgrade to Pro at any time and only start paying when you activate your project.
When your tour is ready, simply Activate your project and move onto Active Weekly Billing—you only pay while your project is live.
Pause at any time. Your subscription remains active until the end of your current billing week, then stops automatically. No partial weeks. No hidden charges.
Between tour legs, pause your project knowing everything will be exactly as you left it, ready to pick up where you left off.
When one tour finishes, archive or pause it and start building the next. Every project stays safely stored and ready to reactivate whenever you need it—completely free until you choose to go live.
Active Weekly Billing
Build free.
Upgrade to Pro anytime.
Billing starts when you activate.
Pay only when the wheels are turning.
Pause anytime—billing ends with your current week.
Resume exactly where you left off.
No contracts. No setup fees. No rebuilding your tour. Just pay while you’re working.
Contact support
Questions, bugs or billing — send it here and the BusRunner team will reply in this panel.
Edit history
Set daily cutoff
Crew can still add items after this time, but they'll be tagged for tomorrow's run.
Bus settings
Allow Liquor/Spirits for this bus
Change host password
Enter your current password, then your new password twice to confirm.
Something doesn't match. Try again.
Quick reminder
Adding canned goods — do you have a can opener on the bus? If not, add one now so the runner picks one up too.
Pin this item
Reset everything?
This clears every bus's active list across the entire app and archives a summary as a Past Project. Crew will start with empty lists. This cannot be undone.
Type to confirm
Type RESET below to continue.
Confirm it's you
Type your host account email one more time to finish the reset.
That doesn't match your account email.
Save bus template
Saves the current bus list (names and nicknames) as a reusable template for future tours.
Load bus template
Loading a template replaces your current bus list. Existing items are not affected.
No templates saved yet.
Start a new day?
This revokes every active runner code immediately. Each runner's name, location, and contact details are saved permanently to Past Runners before being cleared from the active list. You'll be able to generate fresh codes right after.
Enter the venue or location for this run.
End this project
Schedules a shutdown countdown. Nothing is deleted automatically — this just reminds you and your coordinators to export before you close it. Change or cancel it anytime.
days from now
Name this project
Give this tour/leg a name. It'll show at the top of Host view.
Liquor/Spirits disabled
Liquor/Spirits is currently turned off as a category for crew. Enable it in Settings if needed.
Host password was changed recently. If this wasn't you, change it again immediately.
Every request across all buses — filter by bus, category, runner, or shopped status.
Manage buses
Click a bus name to set a nickname or rename it. Each bus gets its own link/QR code.
Project activity
Who added, renamed, or removed buses.
Projects
Bus templates and archived past tours/legs.
Bus templates
Saved bus group configurations. Load any template from Manage Buses to apply it to the current project.
Past projects catalog
Archived tours/legs. Search by item, crew name, bus, runner, or location.
Manage runners
Generate access links for store runners. Default expiry 24 hours.
Substitution permissions
Allow runner substitution requests
When on, runners can mark items unavailable, suggest substitutes with a photo, and notify the original requester.
Allow assigning one item to multiple runners
Off (default): one runner per item. On: toggle several runners onto the same item.
Runner colour assignment
Each runner is auto-given a distinct colour + initial when their code is generated. Keep the fixed palette order, or assign randomly.
Default runner link expiry
How long a newly generated runner code stays valid.
24 hours
24 hours
48 hours
36 hours
Custom...
Custom expiry (hours)
hours
Assign items to runners
Filter by bus, then use the runner columns to assign items. Every runner still sees the full list.
Items below: All buses
Past runners
Searchable record of every runner who's ever had access, kept after a "New day" reset.
Messages
Substitution requests from runners, plus the group channel.
Substitution requests
Runner channel
Group chat between you and every active runner.
Settings
Host access, categories, and scheduling
Your settings
You're signed in via a host code. This is how your name appears on requests and messages.
Crew list visibility
A quick mute for the crew view. Mute it to temporarily hide the list from crew (e.g. while production sorts something out) — it doesn’t affect billing or your data, and nothing is deleted. This is separate from Pausing a project.
Crew list muted
Crew see a brief notice instead of the list until you unmute.
Project name
Shown at the top of Host view. Rename anytime, e.g. for a new tour leg.
Category permissions
Liquor/Spirits category
Project master switch. When off, Liquor/Spirits is disabled for all buses regardless of per-bus settings. Per-bus control available in Manage Buses.
Allow pinned items
Lets crew pin frequently-used recurring items as quick-add buttons.
Show picked status to crew
When on, crew see a small "Picked ✓" badge on items the runner has collected. Off by default.
List pulling
Pull scope
Per bus keeps pulling one bus at a time. Collective adds a single “Pull all lists” button to the Overview.
Band items to runners
Real-time lets runners see production/band items as they’re added. On pull hides them until you pull that band bus (which pushes the list to the runners).
Messaging
Let crew message the host
Crew get a "Message the host" option. Off = crew can't use chat. Coordinators, collaborators and runners always have their channels.
Daily cutoff time
Crew see a live countdown. Items added after this time are tagged for the next day's run.
Not set
Coordinators
Coordinators join the full project view (restricted): their focus is Lists & Import, and they can add & manage their own buses. Runners are view-only for them.
Collaborators (co-hosts)
Collaborators get the full host view with only light limits — full runner management, all lists, add/manage buses. They can't change project settings, manage people, or reset the project.
Help & support
Send a question or report a problem to the BusRunner team. Replies show up right here.
Host account
Signed in as …. Your login is managed by Firebase Authentication.
End project
Schedule a shutdown countdown (default 5 days). Reminds you and your coordinators to export before it closes — nothing is deleted automatically.
Reset everything
Use this when a tour or tour leg has finished. This clears every bus's active list across the whole app and archives a summary as a "Past Project." This cannot be undone.
Import
Bring items in from the Google Sheets add-on, or a CSV / Excel file.
Import into which bus?
Google Sheets add-on
Copy this link and paste it into the BusRunner sidebar inside Google Sheets.
Upload a file
CSV or Excel — then map the columns and import.
Operator admin
All host accounts (counts only — never their item contents) + recent errors.
Project activity
Runner options
Colour assignment
Each runner auto-gets a distinct colour + initial. Fixed order or random.
Allow substitution requests
Import into which bus?
Google Sheets add-on
Copy this link and paste it into the BusRunner sidebar inside Google Sheets.
Upload a file
CSV or Excel — then map the columns and import.
Your settings
You're signed in via a host code. This is how your name appears on requests and messages.
Project status
Crew list muted
A quick mute to temporarily hide the list from crew. Doesn’t affect billing or data. Separate from Pausing.
Project name
Category permissions
Liquor/Spirits category
Allow pinned items
List pulling
Pull scope
Collective adds a “Pull all lists” button to the Overview.
Band items to runners
On pull hides band/production items from runners until you pull that band bus.
Messaging
Let crew message the host
Crew get a "Message the host" option. Off = crew can't use chat. Coordinators/collaborators & runners always have their channels.
Daily cutoff time
Not set
Coordinators
Personal code, no account. Full project view (restricted) — focus on Lists & Import; add/manage their own buses; runners view-only.
Collaborators (co-hosts)
Personal code, no account. Full host view with light limits — full runner management, all lists, add/manage buses. No project settings, people mgmt, or reset.
Help & support
Send a question or report a problem — replies show up here.
Host account
Signed in as …
End project
Schedule a shutdown countdown (default 5 days) — reminds you and coordinators to export first. Nothing is deleted automatically.
Reset everything
Clears every bus's active list and archives a Past Project. Cannot be undone.
Developer console
Live overview of every BusRunner project · monitoring only
PRO enforcement
Off = every project fully unlocked (testing). On = free plans are gated to their limits.
Projects
Support inbox
Recent errors
This project is paused
This BusRunner project has been paused by the developers. Please get in touch and quote your reference code below.
Pause project
The host and their crew will see a "paused by the developers" screen with the reference code below, plus a contact link. You can resume anytime.
Delete project
This permanently deletes and ALL its data (buses, items, coordinators, codes) plus the host's account record. This cannot be undone.
This project is offline
The host has taken this runner list offline. It'll be back when the tour resumes — check with your host or production manager.
Closing in — · export your data first
Coordinator access
Enter the coordinator code your host gave you.
That code wasn't recognised.
Code accepted. Sign in with your own account to join — the host doesn't set a password.
Add coordinator
They get a personal join code — share it and they're straight in, no account or password needed. They see the full project (buses, lists, runners, import) with a coordinator's restricted permissions; they can't change project settings or add/delete buses.
Add collaborator
A collaborator is a co-host: they get a personal code (no account/password) and join into the full project view — Overview, Lists, Buses, full Runner management and Import. They can add & manage buses, but can't change project settings, manage people, or reset/end the project.
Add a bus
Choose the type — you can rename it after.
BUSRUNNER
Welcome, coordinator 👋
This is your list for your area. Build it whichever way is easiest — you can mix and match:
Link a Google SheetPaste a sheet link — it imports, and can re-sync as you edit the sheet.
Upload a fileDrop in a CSV or Excel export and map the columns.
Add manuallyType items in one at a time.
Welcome, Runner
Before you start shopping, let the host know who you are. This is only asked once on this device.
Please fill in all three fields.
This runner link has expired. Ask the host for a new one.
Runner channel
Everyone in this channel can see all messages.
Messages
Channel
Runner QR code
Have them scan this, or photograph it directly off this screen.
Runner color
Pick a color to identify this runner across Manage Runners and the assignment grid.
